Aneta Baker, 28, was on holiday with friends when she made an inquiry about a refund for being charged a night she wasn't there. Left alone at the counter with a male hotel representative as her two friends went outside for a cigarette, Melbourne woman asked to see what her options were in having the money returned. In the clip, the man can be heard inappropriately propositioning the woman in return for the refund.
She posted the video on Facebook and wrote:
"Listen out for what he says 0:09 seconds in, it's quiet but I caught him. I was shocked at this person who was in a position of authority in the hotel I stayed at, who waited till I was alone, then proposed he would give me the refund "but what would I give him" were his exact words. His confidence was disturbing, for it makes me know that there have been countless others that have gone through this too."